TOS | ColorfullySarahShop

All patterns are for personal use only, please do not copy, share, recreate, or resell any part of these patterns.*

Shipping policy

If you have chosen tracked shipping and your package is lost, I will work with you to send a replacement or refund. I will request a 30 day waiting period to confirm that the package is actually lost. If the tracking says the package has arrived, I am unable to send a replacement.

If you have chosen untracked shipping (letter mail), I am not responsible for the loss or damage of the package. I will not refund any lost packages that do not have a tracking number.

Any damages caused by shipping are not my fault. If you have an issue with your package, please email a photo to colorfullysarahshop@gmail.com.

In case the package is lost and comes back to me, I will resend it for you.

Depending on the country where you live you may have to pay customs, I am not responsible for customs fees.

Refund policy

To start a return, you can contact me at colorfullysarahshop@gmail.com. Refunds are not accepted after items have shipped. Digital items are non refundable as they can't be returned.

I will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Damage policy

You can always contact me for any damage issues at colorfullysarahshop@gmail.com. Defective or damaged items can be eligible for replacement. I am not responsible for damage caused during shipping. Proof of damage will need to be provided.

Damaged items are only eligible for replacement, not refunds. Please message me with any questions, I want to make it right.

By visiting my site and/ or purchasing something from me, you engage in my “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using my website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. I reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to my website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.